Policies

PAYMENT METHODS

  • Credit Card (Service provided by Paypal, so please log into Paypal account first)
  • Paypal 

SHIPPING INFORMATION

  • We ship to the addresses in USA Only. 
  • The shipping address can not be changed after the order has been submitted.
  • We will not ship to P.O. Boxes and APO/FPO address.

Note: We don't ship to Hawaii, Alaska, US Territories (Caribbean, Puerto Rico, Canada and beyond), and countries outside the United States. Orders placed during the weekend will be fulfilled on the following Monday. 

RETURN POLICY

1) 30 days return policy

  • The customer needs sends an email to Support_USA@adata.com asking for a return. The email should provide an order number and a list of products that will be returned. 
  • Products returned should include an order number, all parts, and packaging. Missing or damaged products will not receive a refund. Customer ships the return items to:

               ATTN: Shop ADATA Returns Order #_ _ _ _
               15921 Euclid Ave
               Chino, CA 91708

  • Customer should email Support_USA@adata.com the tracking number for the return shipment. 
  • Refunds will be issued within 2 weeks after the returned item(s) are received.
  • Customers are responsible for return shipping on the product.
  1.    a.     Items can only be returned within 30 days of purchase.
  2.    b.     15% restocking fee may be applied.
  • A return has to be completed within 14 days from the date of delivery.

PRICING AND PROMOTION POLICY

  • Pricing and availability are subject to change without notice.
  • The price charged for a product will be the price shown at the time the order is placed.
  • An increase in price will only apply to orders placed after any pricing changes are executed.

In the event of a typographical error in pricing of any product(s) you have ordered, we will inform you of the error at which point you will be given the option to reconfirm or cancel the order. If we are unable to acquire a response from you, your order will be treated as cancelled and you will receive a full refund if product(s) have been paid for. We stress an attentional to detail in the market pricing of listed products and as such, we will not match advertised prices of other retailers, future promotions, or coupons.